![]() Select Delete from the Edit menu, then reconnect the X1 MK2. Note: For TRAKTOR KONTROL X1 MK2, go to Preferences > Controller Manager > Device and select the Traktor.Kontrol X1 MK2.Default. Select the name of your TRAKTOR controller and click the option to Restore Default.Restore the Controller's Default Settings This example shows all of the downloadable files available for the TRAKTOR S4 MK3.ģ. Please follow the steps in chapter 2 of this article for detailed instructions. Some devices are class-compliant and do not require a driver to be installed.ĭownload the Firmware / Device Updater and latest driver for your controller. If using a third-party "TRAKTOR Ready" device, please check the manufacturer's website for downloads. Note: This page applies to NI devices only. Go to the NI Support Downloads page and scroll to find your TRAKTOR device. If your TRAKTOR software predates the hardware controller, the device may not be recognized or function as expected. This is important because the TRAKTOR software is updated along with the release of a new TRAKTOR controller. See this article for more info about updating the TRAKTOR software. Launch Native Access to check for the latest TRAKTOR software update. Note: See this article if troubleshooting a third-party TRAKTOR controller. the MIDI indicator does not light up when moving a button, fader, or knob. You can reach the support team by opening a help request here.The TRAKTOR software does not recognize an NI TRAKTOR controller i.e. If you get stuck, or need further assistance activating Serato DJ please contact our support team with all the relevant information and all the troubleshooting steps you have tried. If you wish to use Serato DJ Pro on another computer but have already activated the software, deactivate your licenses using our How to deactivate your Serato products & licenses to use on another computer article. If you have used Serato DJ Pro on another computer, and are now unable to activate your new computer - chances are you might not have 'deactivated' on your previous computer before moving to the new one. Try creating a new internet or network connection if you are having issues. Make sure you have a stable internet connection when activating. Make sure you have deactivated from any previous computers, before activating a new computer. These need to be set to the correct time in System Preferences/Control Panel. If you replace components within your computer you may experience issues.Ĭheck your computer Date and Time settings are correct. Make sure computer hardware/components have not been replaced. reformatting your hard drive or changing the machine ID name). Make sure your computer ID/machine name has not changed (ie. Make sure you are signing in with the correct user account that has theĬheck your controller is connected properly. If you are having issues activating Serato DJ Pro check the following: You will need to contact the Support Team about this error, we might need to reset your licence if you have tried all possible troubleshooting. Possible reason: The licence may have been changed manually, or been corrupted. Possible reason: the computer hardware have changed, upgraded or renamed (BIOS, motherboard, hard-disks etc).Įrror Code #5 = The license content is invalid. If you have used or activated Serato DJ Pro on another computer previously, or have since changed your computers configurations since the last time you used Serato DJ, you might receive the following:Įrror Code #4 = This means the license ID does not match the current machine. Troubleshooting Serato DJ activation problems NOTE: If you receive an error message when activating, usually this means you have already registered your account using another computer (or computer ID) or you are trying to restore a licence from a computer that has already used a trial licence. Please read about how to do this, via our Activate Serato DJ Pro article. If you've purchased a Serato DJ Pro license is as simple as signing into your account inside Serato DJ Pro.
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